Realty One Property Management, Inc, 1745 Shea Center Drive, Suite #400 Highlands Ranch, CO, USA
HOA Governing Documents, policies, maintenance request forms
Main HOA Contact information
For maintenance or repair requests, we strongly recommend using the form provided below. You also can submit them to our property manager via e-mail or phone. For e-mail, please contact Jim Robson: jrobson@ropmco.com The HOA management office is generally available during normal business hours Monday through Friday. It may not be available at nights or on weekends or holidays.
For water leaks, PLEASE contact our property manger FIRST because Denver Water doesn't work on water lines within our complex.
PLEASE DO NOT contact individual Board members, especially at their private residences. Our Board members are busy volunteers who have jobs, families and other responsibilities in addition to serving on the HOA Board. PLEASE DO NOT ask our contract service workers (who use the golf cart) to do projects or repairs for you. Again, these requests must go through the property manager.
If you have a concern that the property manager cannot address, please e-mail the HOA Board President at: trudy@cherrycreek3.com
Essential phone numbers: Emergencies, electricity, etc.
Contacts for various services
EMERGENCIES - Police, Fire, Ambulance: 911.
Police Department (non-emergency number) 720-913-2000
Police Department (Abandoned Vehicle) 720-865-0471
City Services (denvergov.org/pocketgov) 311,
Towing: The Association has a contract with
Wyatt's Towing (to have an illegally parked car towed) 303-777-2448
UTILITIES, CABLE TV, LANDLINE PHONE SERVICES, INTERNET, SATELLITE TV:
Xcel Energy (electricity and natural gas) 1-800-895-1599 or 2999
Comcast (cable, internet and phone service) xfinity.com
Century Line (new phone and internet service) 866-449-1979
DirecTV or Dish satellite TV service 720-281-5352
WATER LEAKS: If you discover a leak outside your home, please call the Association, which owns the water lines in Cherry Creek 3. Do NOT call Denver Water for service. Regarding sewage issues: Owners are responsible for all plumbing inside their homes. If you suspect an issue outdoors, please call the Property Manager.
SUGGESTED SEWER CLEANING SERVICE (Responsibly of each property owner):
Joe McLeod, Diamondback Drains 303-650-2903 or 303-601-2714 ($135 sewer cleaning special)
Main-Line Services ($135 video inspection of your home sewer line) 303-596-5803
2020 HOA Insurance information
Every September, the Board selects an insurance company for the Association. For the 2019-20 fiscal year, the agent is Jennifer Matheson at Stailey Insurance (303) 759-2796 or jenniferm@staileycorp.com.
If you need proof of HOA insurance coverage, please e-mail: certificates@staileycorp.com
There is a letter on this page that was sent to all owners in November 2019, outlining individual owner's recommended coverage based on several pieces of criteria. Each owner should have this coverage because the HOA policy does not include coverage for many types of personal claims.